Capital Land is committed to protecting the personal information we hold about our clients, tenants, service providers and website users.

The purpose of this notice is to explain how we collect, obtain, use, process and protect your personal information, in accordance with the Protection of personal information Act, 4 of 2013 (“POPIA”).

Who are we?

Capital Land Property Asset Management (Pty) Ltd (“Capital Land”). Read more about us in the overview page of our website .


What is personal information

Personal information is defined in POPIA as “information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person, including, but not limited to - race; gender; sex; pregnancy; sexual orientation; marital status; age; physical or mental health; disability; religion; culture; education; financial; criminal history; employment details; private correspondence; and biometric information; telephone number; email address; physical address..”

Personal information is therefore, any information or data which may be used to identify a person.


The information we collect

Capital land collects personal information directly from you when you correspond with us; submit enquiries; or submit applications with your personal information in order to enter into a business relationship with ourselves. We further obtain information about you from third parties for our legitimate business purposes and to comply with our legal obligations. The type of information we collect is dependent upon the reason for your enquiry and/ or the purpose of your application.

We collect only that information which is essential and necessary in accordance with the conditions for lawful processing, including, but not limited to:

  • Your full name and surname;
  • Your identity or passport number;
  • Your entity details (name; registration number; contact details);
  • Your personal contact details (phone number; email address; physical address);
  • Your financial information (confirmation of bank details).

The information obtained from other sources is aimed at, inter alia, checking your financial affordability and source of funds; checking your criminal background; and enforcing our anti-money laundering and counter-terrorist financing measures.


How we use your information and why

We utilise your information to the extent of properly concluding and performing our business relationship with you while ensuring compliance with our legal obligations, for example:

  • To conduct due diligence and KYC checks;
  • To create and maintain a client profile;
  • To comply with auditing requirements;
  • To comply with legal and regulatory requirements;
  • For purposes of legal proceedings.


Disclosure of information

Capital Land shall disclose the information of its data subjects to third parties only insofar as is necessary for the proper performance of its contractual obligations or where legally mandated to do so. In the course of our business, we are obliged to share certain of your personal information with some of our suppliers/ service providers who we have agreements with to keep your personal information secure and confidential.

Capital Land will not sell or share your personal information for reasons unrelated to its business relationship with you.


Information security

Capital Land has reasonable and appropriate security measures in place to protect the integrity and safety of the personal information in our possession. Should there be a breach in our security protocol, we undertake to inform the affected persons as soon as reasonably possible after becoming aware of the breach event.


Access to information

The personal information held and maintained by Capital Land will be available upon request to all data subjects to whom the information pertains. Data subjects shall have access to their personal information in order that they may update, request corrections or request destruction of their information held by Capital Land.

Although you are within your rights to request destruction/ deletion of your personal information from our records, please note that we are required to keep your personal information in terms of legislation or if it has been deidentified.


How long we keep your information

We keep and maintain your personal information for as long as our business relationship, and our legal obligations stemming therefrom, persists and for seven (7) years after the termination of the relationship in compliance with the Financial Intelligence Centre Act, 38 of 2001, as amended.


How to contact us

Should you have any queries on the above or if you are unhappy with the manner in which we have utilised and processed your information, you may contact our head office on the details below:

Tel: 021 673 3300

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Physical Address: Block F, The Terraces, Steenberg Office Park, Tokai, 7945


The information regulator contact details

The Information Regulator is tasked with monitoring and enforcing compliance with the act through investigating and resolving complaints; correspondence with the responsible party; and initiating legal action for damages on behalf of the data subject.

You may contact the information regulator and lodge any enquiries/ complaints on the details below:

Tel: 010 023 5200

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.



Updates to this notice

This notice shall be reviewed and updated from time to time in accordance with a change in legislation or a change in our internal processing and security measures.